Steps to Reach Restaurant365 Support

1. Visit the Restaurant365 Support Website: Go to the provided link: https://help.restaurant365.net/support/home

2. Search the Knowledge Base: Before contacting support, try searching the knowledge base for articles or FAQs related to your issue. Restaurant365 has a comprehensive library of helpful resources that might provide an immediate solution.

3. Submit a Support Ticket: If you can't find an answer in the knowledge base, click on the "Submit a request" button. This will open a form where you can provide details about your issue.

4. Provide Detailed Information: In the support ticket form, include the following information:

   • Your Name and Contact Information: This will help Restaurant365 get back to you quickly.
   • Restaurant Name and Location (if applicable): This helps identify your specific account and settings.
   • A Clear Description of the Issue: Explain the problem you're experiencing in detail, including any error messages or specific steps to reproduce it.
   • Screenshots or Videos (if relevant): Visual aids can be very helpful in understanding the issue.

5. Review and Submit: Double-check all the information you've entered in the form to ensure accuracy and completeness. Then, submit your request.

6. Track Your Ticket: Once your ticket is submitted, you'll receive a confirmation email with a ticket number. You can use this number to track the progress of your request and any communication from Restaurant365 support.

Additional Tips

• Be patient: Support teams often have response time targets, so allow them time to get back to you.
• Check your email regularly: Restaurant365 will communicate with you primarily through email, so keep an eye on your inbox for updates.
• Provide additional information promptly: If support requests more details, respond as quickly as possible to avoid delays in resolving your issue.