Skip to content
  • There are no suggestions because the search field is empty.

Setting up Gmail on a New Device with Google Workspace and Device Management

This guide provides instructions for setting up Gmail on a new iPhone or Android device using Google Workspace and device management. This process is commonly used for accessing corporate email accounts and ensures compliance with company security policies within a Google Workspace environment.

Instructions for Android Devices:

  1. Enroll your device: Follow your organization's instructions to enroll your device in their device management system. This may involve installing a device management app and entering your work credentials.
  2. Install the Gmail app: If it's not already installed, download the Gmail app from the Google Play Store.
  3. Open the Gmail app: Tap the Gmail app icon to open it.
  4. Add your Google Workspace account:
    • Tap Add another email address.
    • Select Google.
    • Enter your Google Workspace email address and password.
    • Follow the on-screen prompts to configure your account. This may involve accepting security policies and granting permissions.
  5. Access your email: Once your account is set up, you can access your work email, calendar, and contacts through the Gmail app.

Instructions for iPhones:

  1. Enroll your device: Follow your organization's instructions to enroll your device in their device management system. This may involve installing a device management profile and entering your work credentials.
  2. Open the Settings app: Tap the Settings app icon on your home screen.
  3. Go to Mail: Tap Mail.
  4. Add your Google Workspace account:
    • Tap Accounts > Add Account.
    • Select Google.
    • Enter your Google Workspace email address and password.
    • Tap Next.
    • Follow the on-screen prompts to configure your account. This may involve accepting security policies and granting permissions.
  5. Access your email: Once your account is set up, you can access your work email, calendar, and contacts through the Mail app.

Troubleshooting:

  • If you are having trouble connecting to your email account:
    • Double-check your email address and password.
    • Ensure your device has a stable internet connection.
    • Contact your IT department for assistance.
  • If you are prompted to install a security certificate:
    • Follow the on-screen instructions to install the certificate. This is required for secure access to your work email.
  • If you are unable to access certain features or apps:
    • Your organization may have restrictions in place for security reasons. Contact your IT department for clarification.