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Nextiva Troubleshooting Steps

Check Nextiva Base Station, Phones, and Network

  • Check the Nextiva Base Station:
    • Ensure it's powered on and connected to the network.
    • Verify the network connection is active and stable.
    • Look for any error lights on the base station.
  • Check the Cordless Phones:
    • Ensure they are charged and turned on.
    • Check if they are within range of the base station.
    • Try restarting the phones.
  • Check the Network:
    • Ensure the restaurant's internet connection is working.
    • Check if other devices can connect to the internet.
    • Restart the router and modem.